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Category: Customer Care

Bob Negen
Bob Negen joins Jim Blasingame to reveal why engaging customers with the combination of soul and professionalism is the key to success in 21st century retail.
Suzanne Paling
Suzanne Paling joins Jim Blasingame to reveal how to manage your sales team to make sure you have a strong 4th quarter in sales, especially in prospect development.
Sean Doyle
Sean Doyle joins Jim Blasingame to reveal that neutral outings and a reward system for performance and referrals are both beneficial to closing more business.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal the challenges of meeting customer expectations and the role that creativity plays in helping you prevent them from leaving you.
Arky Ciancutti
Arky Ciancutti joins Jim Blasingame to discuss the efficiency and profitability of making customers stay with you more because of trust than how much they love your products.
Barry Moltz
Barry Moltz joins Jim Blasingame to reveal how a small business CEO must plug in to the sales process at a higher level than the sales team.
Barry Moltz
Barry Moltz joins Jim Blasingame to reveal why you must be your business’ best salesperson, even if you have a managed sales force.
Tom Borg
Tom Borg joins Jim Blasingame to report on a survey that indicates that Boomers care about trust, competence and human touch.
Ilise Benun
Ilise Benun joins Jim Blasingame to share tips on how to get testimonials.
Sean Doyle
Sean Doyle joins Jim Blasingame to reveal that neutral outings and a reward system for performance and referrals are both beneficial to closing more business.

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