The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Jim Blasingame
A word from Jim
Jim Blasingame shares his thoughts from his latest column.
Jeff Zbar
Jeff Zbar joins Jim Blasingame to reveal that some professionals are adding other revenue streams to their business that might not be aligned with their primary work.
Jim Canterucci
Jim Canterucci joins Jim Blasingame to reveal that having a purpose strategy – devoted to something greater than making a sale – becomes a great way to accomplish sustained relevance with customers.
Alan See
Alan See joins Jim Blasingame to reveal the purpose of a social media strategy is customer engagement, which produces the what 21st-century customer relationships are built on, relevance.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal that the only thing that differentiates a business from customers is how they’re made to feel about the experience, everything else is a commodity.
Bob Negen
Bob Negen joins Jim Blasingame to reveal why survival for Main Street retailers today requires more than just showing up, you have to deliver the relevance before customers let you deliver the stuff.
Jim Blasingame
Jim Blasingame reveals the steps of business planning, how it’s the extension of a business plan and what the components are and how they’re used.
Adam Witty
Adam Witty joins Jim Blasingame to reveal how to take the trust you have with customers to the next level by demonstrating your authority as a thought-leader by publishing articles, a blog, public speaking, and/or a book.
Jim Blasingame
Jim Blasingame reveals reasons why if you’re prospecting like it’s 1999, you’re probably not going to make it, and how to fix that condition.
Jane Howard
Pierce Howard
Pierce and Jane Howard join Jim Blasingame to reveal the difference between morality and values and how they sometimes can cross-over, plus several of the 16 basic value indicators.