The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Jim Blasingame
A word from Jim
Jim Blasingame share his thoughts from his latest column.
Dave Ulrich
Dave Ulrich joins Jim Blasingame to discuss having the right corporate culture which demonstrates to customers what you want to be known for.
Dave Ulrich
Dave Ulrich joins Jim Blasingame to the difference between know what your corporate culture is and developing the right culture that meets customer expectations.
Robert Levin
Robert Levin joins Jim Blasingame to discuss how much digital resources small businesses have to employ in order to meet the expectations of 21st-century customers.
Jim Blasingame
Jim Blasingame reveals that Naisbitt’s Razor – the more high tech we have, the more high touch we’ll want – must be the foundation of a small business market strategy.
Pam Danziger
Pam Danziger joins Jim Blasingame to reveal that the small businesses that will outlast the current consolidation in the big electronic retailers are the ones who create a distinctive brand image.
Pam Danziger
Pam Danziger joins Jim Blasingame to reveal several reasons why the merger of the two big home-shopping networks don’t have to have a negative impact on Main Street retailers.
Pam Danziger
Pam Danziger joins Jim Blasingame to report on what the impact may be now that the two big home-shopping networks have merged.
Peter Meyer
Peter Meyer joins Jim Blasingame to reveal that while we’re trying to lead customers in the direction of the future, to not forget that they will have a say in that direction.
Bob Negen
Bob Negen joins Jim Blasingame to discuss what small retailers have to do to claim their part of the retail vacuum created when the big retailers left town.