The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Jim Blasingame
A word from Jim
Jim Blasingame reveals his latest tips for small business owners.
Jon Wuebben
Jon Wuebben joins Jim Blasingame to reveal his marketing strategy that relies on delivering engagement, experiences, personalization and passion from your business to customers.
Beverly Flaxington
Beverly Flaxington joins Jim Blasingame to reveal how to discuss with your team about the jobs that you can outsource to professionals, so you can do the things you’re a professional at, like taking care of your customers.
Beverly Flaxington
Beverly Flaxington joins Jim Blasingame to reveal some of the many advantages of letting someone else do your non-customer-facing jobs through outsourcing, so you can do what you do best.
Jim Blasingame
Jim Blasingame reveals that if you want to know what you should be doing tomorrow, next year or five years from now, the person with those answer in their head are your customers. Ask them.
Jim Blasingame
Jim Blasingame reveals how the concept of serving customers has changed significantly in The Age of the Customer because their expectations make serving them more complicated, but also something you can know.
Jim Blasingame
Jim Blasingame reveals that while the customer is still always right, but that your relationship with them is much more complicated than that in The Age of the Customer.
Jim Blasingame
Jim Blasingame reveals some of the tips and resources that are available to help small businesses have the maximum opportunity to be successful.
Jim Blasingame
Jim Blasingame reveals the four new marketplace truths that every small business must know today, plus the question of what kind of business are you: hidebound or visionary?
Patricia Greene
Patricia Greene joins Jim Blasingame to reveal why every small business must leverage technology to gain and maintain customers as their expectations evolve.