The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Jim Blasingame
A word from Jim
Jim Blasingame reveals his latest tips for small business owners.
Peter Meyer
Peter Meyer joins Jim Blasingame to reveal how pulling the prospecting string from the right end improved the qualifying process, sales time, and resources.
Peter Meyer
Peter Meyer joins Jim Blasingame to continue the David and Goliath story, and explain how the small firm used a nurturing approach to serving customers, rather than making the process all about themselves, like their big competitors.
Peter Meyer
Peter Meyer joins Jim Blasingame to reveal how a small business financial services company out-nurtured customers and beat the big banks.
Bob Negen
Bob Negen joins Jim Blasingame to talk about the process of transitioning from the manager of your business to the CEO, plus why the collapse of the irrelevant retail monsters is good news for Main Street retailers.
Arky Ciancutti
Arky Ciancutti joins Jim Blasingame to lament the fact that corporate America has much work to do to make small business vendors believe they can be trusted.
Arky Ciancutti
Arky Ciancutti joins Jim Blasingame to share ideas on how the power of trust is a best practice, that drives profits and sustainable success.
Arky Ciancutti
Arky Ciancutti joins Jim Blasingame to discuss why our customers expect specific performance from us, and the role that trust plays in those expectations.
Jim Blasingame
Jim Blasingame reports on two letters big business customers sent to their small business vendors, plus two that will be coming – maybe soon.
Pam Danziger
Pam Danziger joins Jim Blasingame to reveal the power of keeping your retail strategy focused on the personal expectations of your customers, which are changing every day.