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Category: The Age of the Customer®

Kirk Cheyfitz
Kirk Cheyfitz joins Jim Blasingame to recommend to small business owners that they focus on the expectations of the customer to determine the direction of their company.
Chip Bell
Chip Bell joins Jim Blasingame to report on the many disruptions that are happening in the marketplace and how to make sure you’re on the right side of these changes.
Chip Bell
Chip Bell joins Jim Blasingame to reveal how to make sure you get your share of the business abandoned by the big retailers before Amazon moves in, including delivering experiences that make customers tell others.
Adrian C. Ott
Adrian Ott joins Jim Blasingame to reveal that your market research plan could begin as simply as using college marketing interns to help you as part of their major requirements.
Adrian C. Ott
Adrian Ott joins Jim Blasingame to reveal some of the ways to make sure you get the most for your market research investment, including making sure you provide accurate specifications to the researchers.
Jack Uldrich
Jack Uldrich joins Jim Blasingame to reveal that Amazon plans to “deliver everything” and how that will disrupt Main Street small businesses.
Rick Maurer
Rick Maurer joins Jim Blasingame to encourage you to learn what your customers and employees have to say about the values you espouse and the way you operate your business.
Alan See
Alan See joined Jim Blasingame reveals all the ways to approach prospects today and why the cold calling methods are not only low percentage, but actually hurts your brand.
Alan See
Alan See joined Jim Blasingame to identify all the new ways we respond to prospects, especially online, and how we have to make sure they promote a relationship, not hurt our brand.
Kirk Cheyfitz
Kirk Cheyfitz joins Jim Blasingame to reveal that the implications of the Amazon/Whole Foods merger for Main Street will likely be unprecedented, likely producing considerable collateral damage.

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