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Category: The Age of the Customer®

Pam Danziger
Pam Danziger joins Jim Blasingame to report on the urgency of Main Street retail businesses to engage customers with emphasis on the five analog human elements, including sight, sound, smell, etc.
Alan See
Alan See joins Jim Blasingame to discuss the tendency of humans to give the other person the benefit of the doubt, and why this positive trait is modified against performance in the marketplace.
Pam Danziger
Pam Danziger joins Jim Blasingame to report on the urgency of Main Street retail businesses to engage customers with emphasis on the five analog human elements, including sight, sound, smell, etc.
JoAnna Brandi
JoAnna Brandi joins Jim Blasingame to explain what is really happening when you get “ghosted” by a customer – it’s not because they’re mad at you, but because you just became irrelevant.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal the challenges analog humans face as we convert our 10 millennia analog dance into one that includes digital leverage.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal the dynamic dance that is created as humanity attempts to incorporate digital leverage with our analog nature.
Pamela Harper
Pam Harper joins Jim Blasingame to reveal that every CEO has to track the trends that customers are facing, as well as those facing the customers of our customers.
Bob Negen
Bob Negen joins Jim Blasingame to reveal some of the ways small retailers can use AI to anticipate what customers want, and raise your relevance and competitive level.
Bob Negen
Bob Negen joins Jim Blasingame to discuss what’s new and what’s fundamental for Main Street retailers to serve customers in the Digital Age, including the fact that you still have to earn their business.
Jim Blasingame
Jim Blasingame reveals the power of relevance in The Age of the Customer, how to accomplish it, and why it now precedes competitiveness in the customer decision-making process.

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