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Category: The Age of the Customer®

Jane Howard
Pierce Howard
Pierce and Jane Howard join Jim Blasingame to reveal the difference between morality and values and how they sometimes can cross-over, plus several of the 16 basic value indicators.
Jane Howard
Pierce Howard
Pierce and Jane Howard join Jim Blasingame to report on their research on the importance of employee values in the successful management of a team and development of corporate values, which can evolve.
Ilise Benun
Ilise Benun joins Jim Blasingame to discuss more things that have changed in the past 20 years, including the way we use mobile and office phones.
Ilise Benun
Ilise Benun joins Jim Blasingame to reveal some of the ways marketing has changed in the past 20 years, including the way customers can tell the world about your service.
Steve Martin
Steve Martin joins Jim Blasingame to reveal some of the data mining disruptions, and reasons small businesses will have get better at tracking individual customer behavior, over demographic trends.
Steve Martin
Steve Martin joins Jim Blasingame to report on the impact of mining, aggregating, and employing data is creating a new disruption on the economy, especially small businesses.
Arun Gopalakrishnan
Arun Gopalakrishnan joins Jim Blasingame to reveal that 21st-century customer data should be focused more on their buying habits than their generation, income, location, etc.
Arun Gopalakrishnan
Arun Gopalakrishnan joins Jim Blasingame to reveal that 21st-century customer data should be focused more on what they’ve been doing than who they are.
Pete Killian
Pete Killian joins Jim Blasingame to reveal some of the ways small businesses can survive and sustain success in an Amazon-dominated retail sector.
Pete Killian
Pete Killian joins Jim Blasingame to discuss the realignment of the marketplace with the new aggressiveness of Amazon and the retreat by the legacy retailers.

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