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Category: The Age of the Customer®

Jim Blasingame
Jim Blasingame reminds you about the force that’s causing a once-in-10,000-year shift from the Age of the Seller to the Age of the Customer, and why you disregard this understanding at your peril.
Jim Canterucci
Jim Canterucci joins Jim Blasingame to reveal that having a purpose strategy – devoted to something greater than making a sale – becomes a great way to accomplish sustained relevance with customers.
Jim Blasingame
Jim Blasingame reveals how technology has empowered customers with new information and has changed their expectations of how they want to be served.
Deb Calvert
Deb Calvert joins Jim Blasingame to reveal three critical questions to begin a conversation with a prospect that takes into consideration that they already know a lot about what you sell.
Deb Calvert
Deb Calvert joins Jim Blasingame to reveal how technology has empowered and informed customers, and how we engage that smarter prospect.
Jeff Zbar
Jeff Zbar joins Jim Blasingame to reveal that some professionals are adding other revenue streams to their business that might not be aligned with their primary work.
Jim Canterucci
Jim Canterucci joins Jim Blasingame to reveal that having a purpose strategy – devoted to something greater than making a sale – becomes a great way to accomplish sustained relevance with customers.
Alan See
Alan See joins Jim Blasingame to reveal the purpose of a social media strategy is customer engagement, which produces the what 21st-century customer relationships are built on, relevance.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal that the only thing that differentiates a business from customers is how they’re made to feel about the experience, everything else is a commodity.
Bob Negen
Bob Negen joins Jim Blasingame to reveal why survival for Main Street retailers today requires more than just showing up, you have to deliver the relevance before customers let you deliver the stuff.

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