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Category: Customer Care

Jack Mitchell
Jack Mitchell joins Jim Blasingame to reveal how to extend his “hug your customers” practices to selling prospects using the five step process.
Kita Szpak
Kita Szpak joins Jim Blasingame to suggest one way to reset your business is by using ‘old-school’ techniques like sending handwritten letters to, and having face-to-face meetings with, your customers.
Jeff Zbar
Jeff Zbar joins Jim Blasingame to discuss how we use mobile computing today, including all of the different kinds of devices, including that more of our business is done on a smartphone.
Jeff Zbar
Jeff Zbar joins Jim Blasingame to review the history of travel technology over the past 20 years, and discuss how to be more efficient with customers when you’re on the road.
Steve Martin
Steve Martin joins Jim Blasingame to reveal how to serve your customers so well that they’re not only afraid to do without, but that motivation causes them to pay you more.
John Horvat II
John Horvat II joins Jim Blasingame to reveal that being totally devoted to service to customers is an important way to restore humanity to the marketplace.
Jeff Zbar
Jeff Zbar joins Jim Blasingame to help Jim celebrate a milestone, and discuss the importance of business milestones, for yours and your customers.
Skip Miller
Skip Miller joins Jim Blasingame to reveal some of the tips to use when sending an email to prospects/customers, including the first words are what gets the email open.
Skip Miller
Skip Miller joins Jim Blasingame to reveal why you should check to see which customers are making progress and which ones are lagging, in order to determine who to put your energy into.
Deb Calvert
Deb Calvert joins Jim Blasingame to reveal that customers like perseverance, but not so much persistence, and why you have to front-load perseverance.

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