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Category: Customer Care

Barbara Weltman
Barbara Weltman joins Jim Blasingame to report on some of the changes in the deductibility of business meals as a temporary benefit for the restaurant industry.
Kita Szpak
Kita Szpak joins Jim Blasingame to discuss some of the elements that are common to relationship building – of any kind – and why it should be more than just about business.
Bill Treasurer
Bill Treasurer joins Jim Blasingame to reveal some of the seven critical elements of professionalism, including caring and customer service, as the platform for launching a successful career.
Bill Treasurer
Bill Treasurer joins Jim Blasingame to discuss why professionalism is powerful and critical to your career, and why the fundamental element of it is character.
Jeff Zbar
Jeff Zbar joins Jim Blasingame to discuss why we have to be prepared for some customers to expect safe business practices for some time to come.
Jeff Zbar
Jeff Zbar joins Jim Blasingame to report on how technology helped him manage his business remotely while taking a couple of weeks off for vacation.
Stacey Brown Randall
Stacey Brown Randall joins Jim Blasingame to discuss the challenge of doing business in 2020, and what we learned about how focusing on referrals contributed to success.
Stacey Brown Randall
Stacey Brown Randall joins Jim Blasingame to discuss why focusing on getting referrals is the holy grail of selling, and how to become a professional at being referred.
Robert Levin
Rob Levin joins Jim Blasingame to reveal some of the ways and reasons why you have to stay in front of customers with information about what you do and how they can do business with you.
Robert Levin
Rob Levin joins Jim Blasingame to remind you that it’s not your customer’s job to know what you sell, it’s your obligation to continually remind them, and he offers some ideas on how to do that.

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