Chip Bell

Chip Bell

Chip Bell is the founder of The Chip Bell Group, and co-author of Customer Loyalty Guaranteed. His consulting practice focuses on helping organizations build a culture that supports long-term customer loyalty.
Web Sites:
www.chipbell.com

Interviews with Chip Bell»See allInterviews RSS Feed

Chip Bell joins Jim Blasingame to reveal some of the implications of completing against the big tech competitors and what you have to do to succeed..
Chip Bell joins Jim Blasingame to explain why small businesses have to win the customer service technology race, but you do have to participate in the race.
Chip Bell joins Jim Blasingame to explain why front line employees have to be trained to be customer scouts to bring back the perceived expectations of customers.