Chip Bell

Chip Bell

Chip Bell is the founder of The Chip Bell Group, and co-author of Customer Loyalty Guaranteed. His consulting practice focuses on helping organizations build a culture that supports long-term customer loyalty.
Web Sites:
www.chipbell.com

Interviews with Chip Bell»See allInterviews RSS Feed

Chip Bell joins Jim Blasingame to reveal customer expectations about solving problems, which is that they don’t expect you to be a miracle worker, but they expect you to act like you give a darn about their problem.
Chip Bell joins Jim Blasingame to discuss how to think about customers who come in with a problem, how to treat their problem like a gift, and then turn them into a customer you can’t run off.
Chip Bell joins Jim Blasingame to reveal customer expectations about solving problems, which is that they don’t expect you to be a miracle worker, but they expect you to act like you give a darn about their problem.