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Category: The Age of the Customer®

Tony Uphoff
Tony Uphoff joins Jim Blasingame to reveal how and why the industrial sector is just now coming up the curve to understand how they’re increasingly in jeopardy of being irrelevant.
Ivan Misner
Ivan Misner joins Jim Blasingame to reveal why today you’re either being disrupted or disrupting others, and how Sears became a poster-child for that warning.
Andrea Nierenberg
Andrea Nierenberg joins Jim Blasingame to reveal some of the steps to take to leverage the special sauce high touch small businesses have that big businesses don’t.
Ivan Misner
Ivan Misner joins Jim Blasingame to reveal why today you’re either being disrupted or disrupting others, and how Sears became a poster-child for that warning.
Robert Levin
Rob Levin joins Jim Blasingame to reveal how changes in marketing and strategy practices are impacting your ability to maintain relevance with customers.
Robert Levin
Rob Levin joins Jim Blasingame to reveal that your business’s ability to offer at least some level of tech automation will determine how well you’ll be able to keep customers.
Robert Levin
Rob Levin joins Jim Blasingame to reveal that the high speed evolution of customer expectations is one of the most important factors in which businesses survive or not.
Colleen Stanley
Colleen Stanley joins Jim Blasingame to encourage you to spend more resources and time providing your sales teams with training that empowers them in the Age of the Customer.
Suzanne Paling
Suzanne Paling joins Jim Blasingame to reveal that there is a crisis of sales people failing today because they aren’t focusing their energy on the front end of the relationship – getting in the door.
Ed Harrington
Ed Harrington joins Jim Blasingame to discuss bringing customers into your plans for change, as if they were the last mile contributors on your change team.

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