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Category: Customer Care

Tom Asacker
Your ability to survive and grow this year will require doing things differently than last year. That's the advice Tom Asacker and Jim Blasingame offer as they talk about the new reality of the marketplace.
Jim Camp
What is your mission and purpose of your small business? After he reports on his most recent trip to Russia, and what he found there, Jim Camp talks with Jim Blasingame about why your mission and purpose is important.
Gene Marks
What does it take for a small business to blend their traditional marketing strategy with the new social media elements? Gene Marks joins Jim Blasingame to talk about how to pull this off.
Tom Becka
What management and marketing lessons can small business learn from watching the Grammy Awards show? Tom Becka talks with Jim Blasingame about several marketing promotion lessons the Grammy Awards can teach us.
Gail Goodman
Love conquers all the saying goes, but in a struggling economy, will this prove to be true for small businesses this Valentine's Day? Gail Goodman talks with Jim Blasingame about the results of Constant Contact's Valentine's Day outlook survey.
Joel Barker
What innovations are coming at you that could create profit or peril for you small business? Futurist, Joel Barker talks with Jim Blasingame about a number of "innovations at the verge" that small businesses should know about.
Chantal Boxer
How one small business is thriving in the recession. Chantal Boxer joins Jim Blasingame to talk about how her concierge business is expanding despite the turbulent economy by continuing to add value to customer relationships.
Jeff Zbar
Resilience, versatility and adaptability are the keys to small business success in 2009. Jeff Zbar joins Jim Blasingame to talk about how to be competitive and actually grow sales in the middle of a recession.
Gayle Lantz
Can a small business assume a bullish attitude during an economic downturn? Gayle Lantz shares with Jim Blasingame about several ways to take charge of your business' future by meeting the world at least half-way.
Jim Blasingame
Jim Blasingame describes two different attitudes he thinks small business owners should assume in 2009: the "Small Business Survival Attitude" and the "Somebody is buying something from someone somewhere right now, it might as well be you" attitude.

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