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Category: The Age of the Customer®

Jeff Zbar
Jeff Zbar joins Jim Blasingame to talk about why professional and corporate reinvention being is relatively new but is now non-negotiable in order to sustain success.
Bill Schley
Bill Schley joins Jim Blasingame to reveal tips and best practices on how to establish positioning in your marketing plan.
Janet Christy
Janet Christy joins Jim Blasingame to reveal all the different ways we initially communicate words to prospects and customers and why what we say at that point are so critical.
Janet Christy
Janet Christy joins Jim Blasingame to explain why words we use with customers should be very specific and accurate, and how saying things like “No problem” is a big problem, instead of "You're welcome" or "It’s my pleasure."
Steve DelBianco
Steve DelBianco joins Jim Blasingame to report on the controversy between ridesharing, tech-driven transportation companies, like Uber, and legacy taxi industry, like Yellow Cab.
Steve DelBianco
Steve DelBianco joins Jim Blasingame to report on the history of entrenched, legacy business models resisting in non-competitive ways, new tech-driven disruptors.
Mitch Free
Mitch Free joins Jim Blasingame to reveal the power of embracing technology in order to execute virtually all strategies.
Bill Schley
Bill Schley joins Jim Blasingame to explain what positioning can do for your business strategy, especially establishing market positioning.
Mitch Free
Mitch Free joins Jim Blasingame to reveal two business strategies to incorporate into your business and market strategy, including customer expectations and other humans.
Jim Blasingame
Jim Blasingame reveals that prospects are 60% more likely to believe what strangers say online about you than believe your marketing messages.

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