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Category: Customer Care

Rob Jolles
Rob Jolles joins Jim Blasingame to reveal how the enthusiasm you get from believing in yourself can convert into believability from customers.
John Stanton
John Stanton joins Jim Blasingame to reveal why small businesses have a great advantage over bigger firms because they can deliver more granular, targeted and customized service.
Jeff Zbar
Jeff Zbar joins Jim Blasingame to report on how he manages his business when he’s out of Internet range potentially for a few days.
Mark Babbitt
Mark Babbitt joins Jim Blasingame to offer suggestions on how to deal with situations when your business world gets muddled with the politics of the day.
Stacey Brown Randall
Stacey Brown Randall joins Jim Blasingame to reveal her proven system for generating referrals from customers without having to ask them or train them.
Stacey Brown Randall
Stacey Brown Randall joins Jim Blasingame to reveal how a previous business failed because she didn’t use customer referrals, and what she learned from that experience that could prevent your business failure.
Leslie Grossman
Leslie Grossman joins Jim Blasingame to reveal how to ask customers questions that get the kind of information that allows you to build a lasting, trust-based relationship.
Rob Jolles
Rob Jolles joins Jim Blasingame to reveal how checking your position with prospects and customers so you can stay on the right side of any issue is a political practice that leads to success.
Rob Jolles
Rob Jolles joins Jim Blasingame to reveal how the enthusiasm you get from believing in yourself can convert into believability from customers.
Ilise Benun
Ilise Benun joins Jim Blasingame to discuss how to approach a prospect with the strategy of identifying their most pressing issue – pain point – and helping them with that, including how to get yourself in that position.

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