Category: Customer Care
Kathy Perry joins Jim Blasingame to report on a new tool small businesses can use with customers through Instagram’s Live Chat platform.
Bob Negen joins Jim Blasingame to reveal the power leadership plays in a business in focusing on customer-centered practices, instead of just managing for profit.
Bob Negen joins Jim Blasingame to discuss the concept of a business having a culture, and then why that culture must be focused on the most important member of your business, the customer.
Jack Mitchell joins Jim Blasingame to reveal how to extend his “hug your customers” practices to selling prospects using the five step process.
Stacey Randall joins Jim Blasingame to reveal four of the most powerful steps to help you acquire more referral sources, including who and how.
Stacey Randall joins Jim Blasingame to reveal what a real referral source is, why they’re more valuable today than ever, and three misconceptions about them.
Jeff Zbar joins Jim Blasingame to discuss the difficulty involved when a vacation conflicts with the expectations and work of clients.
Jeff Zbar joins Jim Blasingame to reveal some of the tips to use to get customers informed and prepared for you to be able to take a few days off and not lose them as customers.
Bob Negen joins Jim Blasingame to reveal the power leadership plays in a business in focusing on customer-centered practices, instead of just managing for profit.
Bob Negen joins Jim Blasingame to discuss the concept of a business having a culture, and then why that culture must be focused on the most important member of your business, the customer.
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