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Category: The Age of the Customer®

Anita Rosen
Mobile wasn't any part of your past, but will dominate your future. Anita Rosen joins Jim Blasingame to talk about the way mobile computing will dominate the way you do business and how to get your strategy focused.
Dan Poynter
What does the e-book landscape look like today? Dan Poynter joins Jim Blasingame to report on the acceptance and adoption of e-books by readers and why this is an excellent publishing option for your book.
Dan Poynter
The book publishing industry is in denial. Dan Poynter joins Jim Blasingame to report on the state of traditional book publishing and explain how self-publishing is now a fully mainstream alternative.
Jeff Zbar
Niches are powerful. Jeff Zbar joins Jim Blasingame to talk about the power of niches and how to find yours in an increasingly crowded marketplace.
Jim Blasingame
Your customers are the co-owners of your brand message. Jim Blasingame introduces how your customers co-own your brand message through their ability to say "Nu-uh! online if your performance doesn't measure up to your message.
Rick Maurer
Are you still lying to yourself about your business? Rick Maurer joins Jim Blasingame to reveal what it sounds like when you lie to yourself about why you're not changing, and why those lies could turn into an epitaph.
Rick Maurer
Don't fall in love with how you do business. Rick Maurer joins Jim Blasingame to talk about the dangers of being in love with how you do business, which is not the same as loving what you do.
Rick Maurer
Is your business in a poor performance rut? Rick Maurer joins Jim Blasingame to reveal what it looks like when your business finds itself in a status quo that isn't working.
Chester Elton
How to have customers for life. Chester Elton joins Jim Blasingame to talk about creating business customers you can't run off by helping your customers help their customers.
Chester Elton
Serve customer on a new level by taking care of their most important people. Chester Elton joins Jim Blasingame to tell a story about how one company connected with him by taking care of his family, without being asked.

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