Your prospects and customers have new expectations. Jim Blasingame explains that if you're doing business the way you've always done it, you won't meet your customers' new expectations and your business will not survive.

Are you ready for the Age of the Customer? Jim Blasingame explains that the Age of the Seller is being replace by the Age of the Customer, and why your business has to make the conversion from the old age to the new one.

Your customers expectations are evolving all the time. Beverly Inman-Ebel joins Jim Blasingame to talk about what she learned from Jim's new book, The Age of the Customer, about staying current with customer expectations.

Is your business relevant to your customers? Beverly Inman-Ebel joins Jim Blasingame to talk about some of the powerful messages of relevance she found in Jim's new book, The Age of the Customer.

You have all you need to be a thought-leader. Denise Brosseau joins Jim Blasingame to reveal the role trust has in converting your expertise into thought-leadership you can deliver to customers.

Thought-leaders use their expertise to tell stories. Denise Brosseau joins Jim Blasingame to reveal the power of experts, like small business owners, turning that knowledge into thought-leadership.

What's up with this Facebook "Paper"? Kathy Perry joins Jim Blasingame to report on plans by Facebook to get in to the news feed business, which is another attempt to become relevant to users.

Use social media to transcend being competitive, like LinkedIn is doing. Kathy Perry joins Jim Blasingame to talk about the power of relevance and how to use social media to achieve it, plus LinkedIn's new volunteer program.

Your customers expect you to serve them with mobile solutions. Rick Mathieson joins Jim Blasingame to talk about the increase of mobile computing expectations from your customers and how to meet them.

How has the 21st century marketplace changed branding? Steve McKee joins Jim Blasingame to reveal what has and has not changed about brand development and execution in the Age of the Customer.