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Category: The Age of the Customer®

Bob Kustka
Bob Kustka joins Jim Blasingame to reveal tips on how to find the career that's best for you and the job that goes with it.
Bob Kustka
How will the Age of the Customer impact employee relationships? Bob Kustka joins Jim Blasingame to talk about how relevance in the Age of the Customer also applies to prospective employees.
Jim Kukral
Jim Kukral joins Jim Blasingame to offer tips for self-publishing, including the e-book option, including relative cost comparison compared to printed books.
Robert Grede
How has marketing strategy changed? Rob Grede joins Jim Blasingame to talk about the increasing value of community and the human factor to be blended with marketing research and analytics.
Robert Grede
Rob Grede joins Jim Blasingame to compare ideas on how marketing has been impacted by The Age of the Customer and where to turn for help.
John Bradberry
How are you at creating business relationships these days? John Bradberry joins Jim Blasingame to talk about how the new expectations business customers have about how they want to acquire vendor relationships.
John Bradberry
What is the source of your innovation direction? John Bradberry joins Jim Blasingame to explain why the source of your innovation strategy must be what customers are telling you about their expectations.
John Bradberry
The Age of the Customer is a reality. John Bradberry joins Jim Blasingame to talk about why so many business people still think adopting Age of the Customer practices is optional.
Emanuel Rosen
Is customer loyalty declining? Emanuel Rosen joins Jim Blasingame to talk about what motivates the increasingly educated customer and how this is impacting loyalty.
Emanuel Rosen
Has availability of information devalued your brand? Emanuel Rosen joins Jim Blasingame to discuss what influences customers in the age of (nearly) perfect information, and the impact it is having on your brand.

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