Alan Maites joins Jim Blasingame to reveal how he rebranded, retooled and renamed his company by starting the process with his internal customers, the employees.

Alan Maites joins Jim Blasingame to reveal that changes in customer expectations was the key driver behind rebranding, retooling and renaming his company.

Alan Maites joins Jim Blasingame to reveal the variable that caused him to rename, rebrand and retool his multi-decade old company so that it fit customer expectations.

Jeff Zbar joins Jim Blasingame talk about the relevance creating power you have in the palm of your hand in the form of your smart phone photo and video camera.

Your customers expectations are evolving all the time. Beverly Inman-Ebel joins Jim Blasingame to talk about what she learned from Jim's new book, The Age of the Customer, about staying current with customer expectations.

Is your business relevant to your customers? Beverly Inman-Ebel joins Jim Blasingame to talk about some of the powerful messages of relevance she found in Jim's new book, The Age of the Customer.

Olalah Njenga joins Jim Blasingame to reveal the three prominent factors that have the most impact on your sales success, including customers, competition and conditions.

Pam Harper joins Jim Blasingame to reveal why credibility is so powerful when it's accomplished between a vendor-partner and a customer.

Dan Ward joins Jim Blasingame to reveal his F.I.R.E method of innovation, and why approaching innovative changes incrementally is a best practice.

Dan Ward joins Jim Blasingame to introduce his F.I.R.E method of accomplishing innovation in a way that is fast and effective.