What do small business owners know about cloud computing? Microsoft's Kim Tubbs-Herron joins Jim Blasingame to discuss small business attitudes and opinions on cloud computing, what cloud computing is, and the desire for simplicity and cross-platform integration.

Want to connect to your communities on a more personal level? Kathy Perry joins Jim Blasingame to discuss how adding multi-media elements to your social media posts delivers a personal touch, plus how to participate in social media groups.

Are you delivering customization to customers? Kristin Arnold joins Jim Blasingame to reveal why customers are demanding more customization and how your small business can step up to that challenge.

Are you aware that the personality of your customer base has changed? Kristin Arnold joins Jim Blasingame to discuss what to do about the fact that 21st century customers are higher maintenance than even five years ago.

How will the mobile Web change your business? Jeff Zbar joins Jim Blasingame to talk about how to track trends in customer expectations regarding how they want to be connected with over the mobile Internet.

Do you know where your customers will be tomorrow?Jeff Zbar joins Jim Blasingame to discuss why every small business owner needs to think like a futurist just enough to identify the trends in customer behavior so your business doesn't become irrelevant.

Does your business have a mobile strategy? Jim Blasingame reveals why customers are increasingly going to demand that you connect with them on a mobile platform, and how your business can make that happen.

How will mobile apps and HTML5 change the way you do business? Jonathan Zuck joins Jim Blasingame to report how HTML5 and mobile apps will be part of your future as you continue to connect with customers the way they want to connect with you.

Customers want to hear stories from you, not marketing messages. Bill Schley joins Jim Blasingame to discuss how to tell stories in micro-scripts and then let customer cheerleaders tell others about your story.

In marketing, there’s real gold and fool’s gold. Bill Schley joins Jim Blasingame to discuss why you have to differentiate yourself first with performance and then tell your story with social media, not the other way around.