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Category: Management Fundamentals

Jorian Clarke
Jori and Jim talk about the strategy of having multiple URLs that point to your single Web site, including the possibility of one that is a common misspelling of your name. They go on to discuss getting started on tuning up your Web site for 2006. Jori also offers the link to her excellent site for children, which is monitored full-time by an adult during an interview on The small Business Advocate Show.
Jack Mitchell
Jack Mitchell joins Jim Blasingame for another installment of how to hug your customers. They talk about some of the things you can do to make individual customers have a unique experience in your business, as well as how to do cool things for all of your customers on the small business radio program, The Small Business Advocate Show.
Barbara Pagano
Barbara joins Jim to talk about how to deal with an employee that isn't cutting it. She describes how to identify slackers, how they can have a negative impact on an organization, and what to do with them.
Steve Martin
Steve and Jim continue their profitability series with a discussion about the importantance of preventive maintenance for all business tools, whether trucks or computers.
The Turknetts join Jim for the first time to talk about the balancing act leaders have to perform in order to lead their people with empathy while still getting the job done.
Arky Ciancutti
Arky and Jim talk about how to identify walls that your employees build around themselves and around departments as a result of poor communication and low levels of trust. They go on to talk about how to prevent this from happening, and how to make sure you're organization is built on trust.
Harry and Jim talk about how conflict arises in a small business, how to avoid it and how to resolve it.
Kristin Arnold
Kristin talks with Jim about the problems the "obey me" hat can create when a small business owner is trying to get his or her employees to be creative thinkers.
Tony Paradiso
Jim and Tony talk about understanding how your business will affect your customers and their customers. They also discuss the cost of energy and how it is affecting the global economy.
Jack Uldrich
One of our most prolific authors in the Brain Trust, Jack launches his newest book on Jim's show with is about the leadership lessons to be learned from General George C. Marshall.

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