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Category: Management Fundamentals

Rebecca Boenigk
Rebecca joins Jim to talk about the SBA's <br>Small Business Expo in Washington, D.C. and the connections made during the expo.</["br"]>
Fulin joins Jim to talk about the new features available at the U.S. Postal Service Web site, including gift cards and direct mail resources.
Mary Hessler Key
Joining Jim on her 7th anniversary as a member of the Brain Trust, Mary talks about the poor example of quality management practices Donald Trump's “Apprentice” show sets for our young professionals.
Kerry Murphy
First time visit for Kerry. He talks with Jim about being a small business winemaker. They also talk about the proper way to serve wines.
Nancy Rosanoff
Nanacy and Jim discuss how to balance logic and intuition in the development and management of our businesses.
Harry talks with Jim about when to be a micromanager, and when not to be.
Steve Martin
Steve and Jim talk about the importance of making lots of decisions, and making them based on the criteria and values you've established for your business and business model.
Colleen Rickenbacher
Colleen joins Jim to discuss 21st century business etiquette issues, including when and where one should freshen their make-up during a business meal. After this interview, Jim will no longer be confused about how to handle his lipstick and make-up protocol.
Rita and Jim discuss a few 21st century approaches to growing your business.
Leslie Kossoff
Leslie and Jim help small business owners understand the difference between delivering quality service and establishing a quality process.

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