Don't be a small business caveman. During tough economic times you must stay connected, and Beverley Williams joins Jim Blasingame to talk about how her small business network leveraged each other.

How will you deliver and receive information and communications in the future? Leslie Ferry joins Jim Blaingame to talk about the convergence of telecom technology, including voice over Internet Protocol (VOIP).

How can a small business benefit from thinking like a heretic? Art Kleiner joins Jim Blasingame to talk about how to foster heretical thinking in your organization.

One-to-one marketing for small business should be incorporated into your marketing strategy, according to Carolyn Rhinebarger, as she talks with Jim Blasingame and offer some tips and best practices.

Now is a good time to have a team meeting to let employees voice their concerns about the economy. Jim Blasingame talks about how to relieve employee fears that are likely unfounded.

How do you know how far to go with customer demands? Mark Mayberry and Jim Blasingame talk about customer service levels that can push your operating envelope.

When should a small business think about a social media strategy and what should that look like? Jeff Zbar and Jim Blasingame talk about how to think about social media and how to develop a strategy.

What does marketing have to do with democracy? John Quelch talks with Jim Blasingame about why 21st century marketing should be more about customer relationships than what you want to sell.

What is NYC doing to help its small businesses, especially in this challenging economy? Small Business Commissioner Robert Walsh joins Jim Blasingame live in NYC to talk about the city's partnership with its small businesses.

How will businesses use social networking to their advantage? Maia Sisk talks with Jim Blasingame about the business angle for social networking, including cloud computing and software as a service.