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Category: Training, e-Learning

Jack Uldrich
Will college and graduate entry experience a paradigm shift? Jack Uldrich joins Jim Blasingame with a prediction for undergraduates of online universities regarding their ability to be accepted into graduate schools.
Jorian Clarke
A new crop of small business owners is growing. Jori Clarke joins Jim Blasingame to discuss the next generation of small business owners - kids - and how they're learning online through to start and grow a small business.
Bob Phibbs
Are your salespeople prepared for informed customers? Bob Phibbs joins Jim Blasingame to discuss how salespeople need to be better prepared to sell to customers who have done their homework.
Neal Creighton
How does a small business get educated about how to use social media? Neal Creighton joins Jim Blasingame to discuss a number of tools and resources that will help small businesses get started employing social media effectively.
Don Cooper
How do you empower employees to solve customer problems? Don Cooper joins Jim Blasingame to reveal that employees must be trained how to not take a customer complaint personally.
Lior Arussy
Why is the customer experience so important? Lior Arussy joins Jim Blasingame to talk about why the experience matters more than products or pricing to the customers a small business wants to keep.
Kathryn Ullrich
Does a small business founder need career planning? Kathryn Ullrich joins Jim Blasingame to explain why even business owners need to focus on professional development, plus they discuss how to hire talent, not just employees.
Brad Huisken
How much will it cost your small business if you fail to train your sales people? Brad Huisken joins Jim Blasingame to reveal why the only thing more expensive than providing professional sales training for your team is not doing it.
Philip Broughton
What is the nature of salespeople? Philip Delves Broughton joins Jim Blasingame to report on research he is conducting on the nature of salespeople all over the world and how we should be choosing and training salespeople.
Barbara Burke
How do you teach your organization to think of customer complaints as opportunities? Barbara Burke talks with Jim Blasingame about how to teach practices and instill attitudes that make customers want you to help them when they need it.

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