Celebrate Lemonade Day by teaching entrepreneurial lessons to children. Julie Eberly joins Jim Blasingame to discuss the collaborative, entrepreneurial lessons and projects of LemonadeDay.org.

Teach children about entrepreneurship with a lemonade stand. Julie Eberly joins Jim Blasingame to discuss National Lemonade Day that encourages teaching entrepreneurial skills and thinking to children through lemonade stands.

Is your salesforce adapting to 21st century prospect and customer expectations? Don Cooper joins Jim Blasingame to talk about some of the ways for your salesforce to stay positive and adaptable in order stay relevant to customers.

In a crisis, a minimum delay will mitigate maximum exposure. Jane Jordan-Meier joins Jim Blasingame to discuss how to entrust your front-line employees to be prepared to diffuse crises.

Your employees are your face and voice to customers. Jane Jordan-Meier joins Jim Blasingame to discuss why you should empower employees, and also use social media, to help defuse a crisis or any negative PR.

Are you practicing 21st century customer service? Ramon Ray joins Jim Blasingame to discuss one of the elements of 21st century customer service as it will be discussed at Ramon's Small Business Tech Summit.

Why do employees act like customers are interrupting their day? Darryl Rosen joins Jim Blasingame to reveal how a competitive advantage could be acquired by merely training employees to serve customers within an inch of their lives - and say "thank you."

How should we train the workforce in the skills necessary for today’s jobs. Charlotte Allen joins Jim Blasingame to discuss more effective ways to invest in training employees for 21st century jobs, like industry-specific training, not just green jobs.

Do community colleges attract the students who can master the skills of the future? Charlotte Allen joins Jim Blasingame to discuss Obama’s program to fund community colleges to train employees for future jobs and why it won’t work.

Why is networking coaching important/ Ivan Misner joins Jim Blasingame to identify why most of us could use networking coaching and how to find it.