Interviews RSS Feed

Category: Training, e-Learning

Nancy Friedman
Do you train your employees for customer service? Nancy Friedman joins Jim Blasingame to discuss the importance of customer service training and cardinal rules of customer service: paper will wait and don’t rush your customers.
Trudy Jean Evans
Invest in training to create employee success. Trudy Jean Evans joins Jim Blasingame with examples of small business owners who successfully invest in the success of their employees through training and smart hiring.
Dave Anderson
If you want highly satisfied customers you have to create highly engaged employees. Dave Anderson joins Jim Blasingame to discuss the connection between highly engaged employees with the ability to create customers you can't run off.
Kevin O'Toole
Comcast's Kevin O'Toole joins Jim Blasingame to discuss how his company has partnered with Bloomberg TV and the Philadelphia chambers of commerce to bring the Bloomberg Speaker series to small businesses in the Philly area.
Jane Pollak
Jim Blasingame says "It’s ok to fall in love with what you do, but not with how you do it." Jane Pollak joins Jim to discuss why managing change - instead of letting it rule you - can be accomplished better when there is a commitment to life-long education.
Jane Pollak
Are you a life-long learner? Jane Pollak joins Jim Blasingame to talk about the power of a continual entrepreneurial education, and why it requires budgeting time and resources and a personal commitment to make it happen.
Rob Jolles
Sales training implementation is not instinctive. Rob Jolles joins Jim Blasingame to discuss how to create and implement a plan to follow through on training for your sales force so you can meet your sales revenue goals.
Rob Jolles
Do you invest in training for your sales force? Rob Jolles joins Jim Blasingame to talk about the importance of a company sales training strategy so you know how to measure the performance of your sales team.
Jack Uldrich
Do online universities provide a comparable education to traditional colleges? Jack Uldrich joins Jim Blasingame to continue their discussion on the future of e-Universities as compared to traditional colleges, including the vast cost differences.
Jack Uldrich
Will college and graduate entry experience a paradigm shift? Jack Uldrich joins Jim Blasingame with a prediction for undergraduates of online universities regarding their ability to be accepted into graduate schools.

Browse by category