Steve Martin

Steve Martin

Author of the books Instant Profits: Making Your Business Pay and Achieving World-Class Profit Improvement, Steve Martin is a cost reduction and profit improvement expert business consultant with over 30 years of success in helping business of all sizes. He is one of very few people in the world with a M.Sc. in Creativity and Innovation. He teaches creativity and innovation that clients use in concert with world-class business practices to improve business profitability with new products and business methods.
Web Sites:
www.profitpro.us

Interviews with Steve Martin»See allInterviews RSS Feed

Steve Martin joins Jim Blasingame to reveal how a customer with a complaint is actually helping you make more money.
Steve Martin joins Jim Blasingame to reveal the reasons why the key to turning customer complaints into profits is to be able to listen for institutional and systemic reasons for the problem that you haven’t seen before.
Steve Martin joins Jim Blasingame to reveal the reasons why a customer complaining is one of the best ways to improve your profitability, if your ego can handle the information.