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Category: Human Resources, Healthcare, Benefits

Michael Stallard
What can you do to keep your employees engaged in their work? Michael Stallard talks with Jim Blasingame about three things you can ask your teams that will identify the engagement answer.
Paul Cherry
If there is one thing we all must keep doing these days it's sell. Paul Cherry and Jim Blasingame talk about how to survive financially challenging times by making sure you and your sales staff are staying in front of customers and that you know how to talk to them when you do.
Mark Goldstein
Are your customers loyal to your business? Mark Goldstein talks with Jim Blasingame about how getting customers to do business with you is a different process than getting them to come back.
Sam Norwood
How does the economy look currently and for the near term? Sam Norwood talks with Jim Blasingame about what his partners across the country are saying about their perspectives on the economy.
Gail Kasper
What are you doing to prepare for a tough economy? Gail Kaspar talks with Jim Blasingame about some things we can do to strengthen our businesses, including spending more time talking with our customers, listening to the concerns from our employees and acquiring as much 21st century training as we can.
Chester Elton
Why is it a good idea to treat your small business employees like customers? Chester Elton and Jim Blasingame talk about ways to get and keep your employees engaged by using recognition and grateful behavior, including saying "thank you" for a job well done.
Jane Howard
Pierce Howard
Does your personality indicate a high need for stability? Pierce and Jane Howard talk with Jim Blasingame about why you should know how stress affects your personality so you know how much of it to take on. And for small business owners, it's critical to determine if the personality of an employee candidate matches with the level of stress they will have in that assignment.
Jack Mitchell
What's more important, your internal customers (employees) or your external customers? Jack Mitchell talks with Jim Blasingame and provides the answer: both. Jack talks about the proper care and feeding of both of our customer groups on the small business radio program, The Small Business Advocate Show.
Barbara Pagano
Elizabeth Pagano
How creative do employers have to get to acquire and keep good talent? The mother and daughter team of Barbara and Elizabeth Pagano join Jim Blasingame to talk about the concept of allowing employees to go on sabbaticals for up to four weeks, as a way of motivating them to value their employment.
Chester Elton
How do we get our employees to be engaged in their work? Chester Elton talks with Jim Blasingame about some of the key elements business managers must use in order to establish a culture of recognition and engagement in your business.

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