The best way to beat the competition is to not worry about them and spend more time thinking about your customers. Jim Champy talks with Jim Blasingame about how to make sure you're the competitor every9one is watching.

It's not enough for a small business to just have a website; it must be optimized so customers can find you on search engines. Jim Baldwin joins Jim Blasingame to explain how to get your website optimized.

Now is a good time to have a team meeting to let employees voice their concerns about the economy. Jim Blasingame talks about how to relieve employee fears that are likely unfounded.

How can a small business prepare for the next economic expansion?Bob Kustka joins Jim Blasingame with advice on how to look beyond the current economic turmoil and prepare for prosperity.

How do you know how far to go with customer demands? Mark Mayberry and Jim Blasingame talk about customer service levels that can push your operating envelope.

How will businesses use social networking to their advantage? Maia Sisk talks with Jim Blasingame about the business angle for social networking, including cloud computing and software as a service.

How are small businesses managing the downturn in the economy? Rob Levin joins Jim Blasingame to talk about the current economic situation and how small businesses can survive it.

How does a small business owner maximize employee engagement? Joyce Weiss and Jim Blasingame talk about employee engagment tips and best practices.

Unions are dinosaurs waiting to become extinct,according to Jim Blasingame, and he talks about why he thinks that, as well as proposed legislation that could hurt a small business' ability to defend itself against union organizing.

What are the hard decisions a small business must take during a challenging economy? Eva Rosenberg talks with Jim Blasingame about some of the specific steps that should be taken without delay.