Learn how to identify and use platforms for growth. Phil Simon joins Jim Blasingame to talk about how to grow by using outside platforms as well as your own, while staying true to your business model.

Amazon, Apple, Facebook and Google were successful in creating and maximizing their own platforms. Phil Simon joins Jim Blasingame to discuss how small businesses can successfully create their own platforms or maximize those of others.

Your future success depends upon building online customer communities. Jim Blasingame talks about online community-building practices and tools, including social media and website, plus the future of creating your own community platform.

Cloud computing provides the power of large businesses for a fraction of the cost. Ken Yancey joins Jim Blasingame to talk about the leverage cloud computing gives small businesses and how SCORE can help navigate this landscape.

Is your business maximizing the Internet? Ken Yancey joins Jim Blasingame to talk about the power of broadband Internet and associated technologies and the opportunities it provides for small businesses.

Do your employees spend too much time texting or on social media? Katherine Crowley joins Jim Blasingame to discuss what many believe is a productivity problem and how to create clear policies that will curb technology distractions among employees.

How can social media help in a crisis? Jane Jordan-Meier joins Jim Blasingame with tips on how to use social media activity to bank trust and goodwill in advance of a PR crisis.

Can you prevent bad PR? Jane Jordan-Meier joins Jim Blasingame to talk about why you must include social media in your crisis management plan, plus how to handle negative online comments, aka, user generated content (UGC).

Customers are using online reviews and UGC information more and more. Adrian Ott joins Jim Blasingame to discuss why customers are using the power of communities to filter buying information and the challenges and opportunities this is creating.

Are you asking customers how they prefer to be contacted? Jim Blasingame reveals the results of a Small Business Advocate poll which how we prefer a business connect with us electronically and discusses how these preferences will evolve.