Jorian Clarke joins Jim Blasingame to explain how to make customers happy by giving them what they want during an interview on the small business radio program, The Small Business Advocate Show.

A year after the great black out in New York, James joins Jim to explain why electrical power backup is important for small business.

Scot joins Jim to talk about online marketplaces and how they can increase business.

Christina joins Jim to talk about SPAM and to give some advice on how you can improve productivity and reduce e-mail fatigue.

Jim and Josh talk about the two ways to think about technology: finding technology to make your current systems run properly, and using technology to leverage a potential oportunity.

Kathy joins Jim to give some tips on eliminating your office’s computer equipment graveyard.

Alan joins Jim to explain some technology terms and to describe what new technologies in digital cameras do for consumers.

Jim and Ramon give some practical technology advice as it relates to small business for non-techies.

Jim and Lisa talk about technology transfer and its commercialization.

Jim and Gail talk about the importance of building a customer and prospect database.