Do you need to offer warranties and guarantees? Bob Negen joins Jim Blasingame to talk about the value of a warranty/guarantee strategy, why customers like them and how they may change in the next decade.

There is no place to hide. Bob Negen joins Jim Blasingame to discuss why there is an increasing emphasis on customers connecting how what you say matches up with what you do, and how that impacts business performance.

Are you using courage to transform your workplace? Bill Treasurer joins Jim Blasingame to offer four tips for using courage to transform the workplace, including jumping first, creating safety, harnessing fear, and modulating comfort.

Is courage the first virtue in your small business? Bill Treasurer joins Jim Blasingame to discuss how courage is the first virtue for leaders and why, plus the tone you set in your workplace is the setting for fear or courage.

Why Egyptians like Americans better than Indians? Gene Griessman joins Jim Blasingame with a travelogue on his recent trip to Egypt, and why the "Ugly American" has been replaced by the loved American.

How can you eliminate the fear and open up for trust? Arky Ciancutti joins Jim Blasingame to talk about the fear in trusting and how understanding your fears can help you release the grip and open up for more trusting relationships.

How can you build trust in your organization? Arky Ciancutti joins Jim Blasingame to discuss the difficulty and importance of trust and how to begin building trust in your organization and rule out suspicions.

Why is it so difficult to think about trust? Arky Ciancutti joins Jim Blasingame to talk about why we don't spend more time discussing the importance of trust due to past betrayals, despite the fact we use it every day.

Jim Blasingame reveals questions to ask yourself, as your business’ owner, about the new year; not only about the business’ performance – growth and gross profit – but also what you, the owner, need to do to find more balance.

How do you elevate your business's X Factor? Karen Cortell Reisman joins Jim Blasingame with tips on how to elevate the X Factor of your company culture through appreciation, having fun in the office, and something Karen calls a great "Foam Day."