Setting boundaries in your personal and professional life. Joyce Weiss joins Jim Blasingame to talk about how learning how to establish boundaries in all parts of our lives contributes to less conflict.

Your social media strategy should focus on opportunities? Joyce Weiss joins Jim Blasingame to discuss why you need a social media strategy that focuses on the right opportunities.

Learn something about the culture and language when traveling abroad. Diane DiResta joins Jim Blasingame with tips on how to avoid the "Ugly American" moniker, by learning some words of the language and being sensitive to the culture.

What do Americans need to know when speaking to a non-English audience? Diane DiResta joins Jim Blasingame with tips on how to speak to non-English speaking audiences, including with interpreters.

What steps are you taking to improve your vocabulary? Beverly Inman-Ebel joins Jim Blasingame to talk about why everyone, especially those in business, should continue to improve and expand their vocabulary.

When words we use every day can be used improperly. Beverly Inman-Ebel joins Jim Blasingame to identify how regular, everyday words, like "must" and "always" can derail your ability to communicate effectively.

Do not let the word "not" get in your way of success. Beverly Inman-Ebel joins Jim Blasingame to talk about how some tiny words, like "not" and "but" can derail your ability to communicate effectively.

In a crisis, a minimum delay will mitigate maximum exposure. Jane Jordan-Meier joins Jim Blasingame to discuss how to entrust your front-line employees to be prepared to diffuse crises.

Professional salespeople no longer ask a prospect about their business - they already know. Dr. Eli Jones joins Jim Blasingame to discuss the phases of the 21st century sales process, including the increased emphasis on being a vendor instead of a partner.

When you talk to customers, do you use their words? Rob Jolles joins Jim Blasingame to talk about why you should use precise language in selling, and incorporate the words customers use as you talk with them.