Today’s customers are connecting through Smartphones. Anita Rosen joins Jim Blasingame to discuss why you must consider mobile technology, whether web-based or an app, because that’s where today’s customers are.

Customers have more expectation options today than ever before. Anita Rosen joins Jim Blasingame to discuss the many options to communicate with your customer community and why you should use whichever is relevant to them.

Can users of your website easily find what they are looking for? Anita Rosen joins Jim Blasingame to reveal how to make your online media relevant to customers by having an appropriate and useable presence.

Nevermind your products or price, are you relevant with customer expectations? Eric Karjaluoto joins Jim Blasingame to reveal how to take your digital authenticity to the ultimate level of being relevant with customer expectations.

Never ask a customer to touch your technology unless there’s something in it for them. Eric Karjaluoto joins Jim Blasingame to reveal why your technology should create an excellent customer experience that includes the imperative of authenticity.

You can embed your YouTube videos on your website. Ruth Sherman joins Jim Blasingame to explain how to create different kinds of instructional videos, host them on YouTube, and embed them on your website.

Video is not about perfection, it’s about connection. Ruth Sherman joins Jim Blasingame to offer tips and best practices on how to produce your own online videos about your business, even if you're not a movie star.

YouTube gets 3 billion views every day. Ruth Sherman joins Jim Blasingame to explain why every business should have an online video strategy to take advantage of free tools, like YouTube, and the exploding interest in amateur video.

What is the difference between spam filters and anti-virus software? Christina Cavanagh joins Jim Blasingame to explain how to use filters to reduce spam and the many reasons you must have virus software to protect from emailed malware.

If you're in business, can you imagine doing without email? Christina Cavanagh joins Jim Blasingame to discuss how business communication has evolved since the advent of email and why it is still so important.