Nick Cioffi joins Jim Blasingame to reveal that his education didn’t prepare him for what he needed to know about the fundamentals of customer service.

Jane Pollak joins Jim Blasingame to reveal that your next personal or professional transition could happen any time, often do with regularity, and how to be prepared.

Melinda Emerson joins Jim Blasingame to reveal some of the elements to break down when evaluating the performance of your business.

Arky Ciancutti joins Jim Blasingame to discuss the current convergence of divergent forces -- high tech leverage and high touch humanity -- and that a digital interface must be created, because “humans require trust.”

Arky Ciancutti joins Jim Blasingame to discuss the fact that the first version of digital leverage, including AI, was created without any ethical elements or allowance for trust, but that going forward, that will no longer be acceptable.

Arky Ciancutti joins Jim Blasingame to discuss how differently he would write his landmark book, Built on Trust, if he were writing it today, in the digital age.

Jim Blasingame reveals examples of how our analog ethical expectations are not manifesting in our digital leverage, and that’s going to continue to be a problem.

John Dini joins Jim Blasingame to discuss the essence of Jim’s new book with regard to the expansion of digital leverage with an as-yet undeveloped method of installing ethical components in that leverage.

John Horvat II joins Jim Blasingame to reveal that natural law is critical to analog humans, and whether our adoption of digital leverage can include ethical elements that humans require.

Nik Vargas joins Jim Blasingame to reveal some of the steps you can take to avoid the cyber-dangers that try to breach your technical world and steal from you.