Jim Blasingame reveals what customers want of businesses in The Age of the Customer, and what a small business must do to foster customer loyalty while potentially increasing profitability. » More

Small business expert Jim Blasingame explains the three steps to creating your own small business's success-sustaining Golden Age of Customer Service. » More

Brain Trust Members and frequent guests of The Small Business Advocate Show John Patterson and Chip Bell explains why sometimes the customer does know best. » More

Brain Trust members John Patterson and Chip Bell how the recent recession forever changed how customers interacted with businesses. » More

Small business expert explains why you should identify every customer as an asset to your company, no matter what they do. » More

Developer of The Woman’s Advantage® Group and The Woman’s Advantage® Mary Cantando offers five ways to ensure business owners secure their customers' loyalty. » More

Small Business Advocate and The Age of the Customer Jim Blasingame explains how you can evaluate how beneficial a crowdfunding business loan would be for your small business. » More

Small Business Advocate Jim Blasingame addresses the importance in addressing how your employees interact with your customers. » More

Jim Blasingame discusses how business will continue to be redefined due to the needs — and wants — of the customer. » More

Alan Maites shares strategies/tactics to deploy this year that might help you acquire the right customers for your product/service? » More