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Jim Blasingame
For a small business, being competitive is still essential. But in The Age of The Customer, relevance is a Customer’s prime expectation. Is your company ready? » More
Jim Blasingame
The new prime differentiator in today's marketplace isn't how competitive you are, but rather a customer's appraisal of a seller's relevancy. So, does this mean that sellers no longer have to be co... » More
Jim Blasingame
As you leverage and profit from all the efficient high-tech, speed-of-light customer connection tools, don't forget that the best option might not always be in the cloud. » More
Jim Blasingame
Building online customer communities is how a small business transcends being competitive and achieves relevance. In a world where everything is a commodity, value is the threshold of a customer co... » More
Jim Blasingame
Small business advocate, Jim Blasingame, talks three critical disciplines to help entrepreneurs prepare for the 21st century. » More
Jim Blasingame
From telegraph to Twitter there is one connection option whose relevance has borne witness to every one of the others: in-person contact. Face-to-face is the original social media - make sure you u... » More
Zain  Raj
Believe me when I say that I’m not afraid of change. I appreciate the value of trying new things maybe more than the next guy. But I’ve found that one of the best ways to keep from falling off a cl... » More
Diane DiResta
Have you done your first Periscope Presentation? It’s a free live stream service you can access on your smart phone or tablet. » More
Jim Blasingame
Small business expert Jim Blasingame explains the three steps to creating your own small business's success-sustaining Golden Age of Customer Service. » More
Cindy Miller
Brain Trust member and Small Business Advocate Show guest Cindy Miller explains why including social media in your marketing is beyond impertinent to your success. » More