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Jim Blasingame
As you leverage and profit from all the efficient high-tech, speed-of-light customer connection tools, don't forget that the best option might not always be in the cloud. » More
Jim Blasingame
As a small business, you have only one differentiator: the positive personal experience the customer attributes directly and uniquely to your business. Which won't happen if your employees blow a v... » More
Jim Blasingame
In the 21st century, Professional Selling Skills (PSS) are an essential, non-negotiable business fundamental. Here are three key components. » More
Jim Blasingame
Jim Blasingame explains why the user-generated content is word-of-mouth on digital steroids. » More
Jim Blasingame
Jim Blasingame shares ways to increase the depth of field of your customer photo. » More
Jim Blasingame
Jim Blasingame shares why "Follow me home" is a good buying signal for your business. » More
Jim Blasingame
Building online customer communities is how a small business transcends being competitive and achieves relevance. In a world where everything is a commodity, value is the threshold of a customer co... » More
Jim Blasingame
In The Age of the Customer, where value is now presumed, the prime differentiator is no longer competitiveness, but rather relevance. Today the question every business must focus on when they go to... » More
Jim Blasingame
When customers are empowered, businesses are disrupted and barbells are likely. » More
Jim Blasingame
Jim Blasingame reveals what customers want of businesses in The Age of the Customer, and what a small business must do to foster customer loyalty while potentially increasing profitability. » More