No question, cloud computing is an example of technology increasing business efficiencies and leverage. And for small businesses, it’s been a godsend. But like all high-tech tools, there’s an assoc... » More

As the CEO of your small business, being surprised and unprepared for the next disruption is unacceptable. Strengthen your business so it has the maximum opportunity to withstand business interrupt... » More

With all of the cloud power available, every small business should become more aware of how to use cloud-based services and seek these options to operate more efficiently, competitively, and profit... » More

Ever wonder why we're increasingly anxious about technology? While digital leverage is sexy and compelling, it’s simultaneously disrupting our analog expectations and troubling our requirement of t... » More

Thanks to a new crop of Internet Geniuses, small businesses have an embarrassment of riches in communication options. So, why does email continue to be the workhorse of choice by serious profession... » More

In the 20th century, sellers controlled information about their products, services, and innovations. But in the 21st century Age of the Customer, your customers not only have access to the informat... » More

Trust and all its proxies are a small business’s most powerful competitive tools. But you have to install it in your digital offerings and deliver it ut prius. It doesn’t work post hoc. Wait. What? » More

Small business survival in the post-analog, post-pandemic marketplace requires you to complete your business's digital transformation to stay relevant to your customers. » More

The coronavirus pandemic has contributed to redefining the value proposition by accelerating e-commerce expectations by five years. Is your business ready for the new Moment of Relevance? » More

Your success in the New Regular, post-pandemic economy will be determined by how well you manage the intersection of the two binary codes: high tech AND high touch. » More