Customer Care Article Category RSS Feed

JoAnna Brandi
How can customer service be like a rainbow? It is often an enhancer... It enhances the effects of your sales efforts, marketing message, and product quality. » More
Jim Blasingame
Create a Customer Loyalty Strategy. » More
Do you know what your customers are thinking? » More
Do you pre-qualify your customers? » More
Great customer service ideas. » More
William Hubbartt
Great ideas on maintaining a high level of customer care » More
Jim Blasingame
"If customer service lives, it lives in small businesses." » More
Brad Huisken
In a perfect world » More
Brad Huisken
Sales is really a people business » More
Jim Blasingame
"When your customers think of you, does it make them happy?" » More