JoAnna Brandi

JoAnna Brandi

JoAnna is the creator of The Practice of Positive Leadership: Use the Science of Happiness to Engage Your Employees and Keep Your Customer Happy E-Course. She is President of JoAnna Brandi & Company, and author of "Winning at Customer Retention", "54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World", and "Building Customer Loyalty".
Category: Customer Care

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JoAnna Brandi joins Jim Blasingame to discuss some of the traits that give women an edge in leadership, like emotional intelligence, while giving an edge to men for their self-confidence, whether justified or not.
JoAnna Brandi joins Jim Blasingame to report on some of the ways women are different from men – some might say better – in leadership roles, including sensitive to work-life balance and being empathetic.
JoAnna Brandi joins Jim Blasingame to discuss some of the traits that give women an edge in leadership, like emotional intelligence, while giving an edge to men for their self-confidence, whether justified or not.