JoAnna Brandi

JoAnna Brandi

The Customer Care Coach - she is President of JoAnna Brandi & Company, and author of Winning at Customer Retention, 54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World, and Building Customer Loyalty.
Category: Customer Care

Interviews with JoAnna Brandi»See allInterviews RSS Feed

JoAnna Brandi joins Jim Blasingame to reveal the key elements required to have a workplace with positive energy, including being personally positive, fostering a positive environment, and cut down on the criticism.
JoAnna Brandi joins Jim Blasingame to what most employees need, especially Gen Y, to become engaged, which is a positive sense of meaning and accomplishment, and she offers suggestions on how to make this happen.
JoAnna Brandi joins Jim Blasingame to discuss that when the body is in the state of positive emotions, you will have happiness and increase engagement in your employees.