JoAnna Brandi

JoAnna Brandi

JoAnna is the creator of The Practice of Positive Leadership: Use the Science of Happiness to Engage Your Employees and Keep Your Customer Happy E-Course. She is President of JoAnna Brandi & Company, and author of "Winning at Customer Retention", "54 Ways to Stay Positive in a Changing, Challenging and Sometimes Negative World", and "Building Customer Loyalty".
Category: Customer Care

Interviews with JoAnna Brandi»See allInterviews RSS Feed

JoAnna Brandi joins Jim Blasingame to reveal why the survival of your business may depend upon your ability to stay positive – and healthy – in the face of our current adversity.
JoAnna Brandi joins Jim Blasingame to reveal the power of being positive as a way to help you focus on opportunities, instead of some of the current circumstances that may be making you unhappy.
JoAnna Brandi joins Jim Blasingame to reveal the role that having fun at work – making work fun by not taking yourself too seriously – actually can be measured as a performance metric, especially in sales.