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Jim Blasingame
Small business owners and Olympic athletes are both worthy heroes. They are dedicated to what they love, work hard, take great risks and seek excellence, against all odds. » More
Jim Blasingame
As the 16th U.S. President, it’s generally accepted that Abraham Lincoln’s leadership was a profile in courageous genius. But look at the list of his setbacks and you’ll see that the difference bet... » More
Jim Blasingame
It’s easier to keep a customer than find a new one – everybody knows that. The bad news is, with all of the mega-corp algorithms, online competitors, and cyber-clutter, keeping the attention of eve... » More
Jim Blasingame
Storytelling is humanity in words. And since small businesses are the face and voice of humanity in the marketplace, we have a great advantage in the Age of the Customer. No market sector can execu... » More
Jim Blasingame
In Part 2 of this series, Jim discusses Level Two CWCS, which only afflicts managers and is more troubling and organizationally more devastating than Level One, because it occurs at the top, where ... » More
Jim Blasingame
Do you worry about the competition? In the Age of the Customer, an obsession with the competition can result in an unfortunate and dangerous condition Blasingame calls the "Customer? What Customer?... » More
Jim Blasingame
Professional salespeople are the most important players in the marketplace. But professional selling is as hard as it is important, so the last thing salespeople need is to be fighting call relucta... » More
Jim Blasingame
Get your small business off to a good start in the New Year by incorporating these ten fundamentals into your management practices. And, remember, there’s a reason some things are fundamental. They... » More
Jim Blasingame
In his traditional holiday message, Jim acknowledges being a Scrooge, submits evidence in his defense, plus offers two challenges to us to make the world a better place. » More
Jim Blasingame
Millions of small businesses sell personal services instead of tangible products and because the pricing isn’t as intuitive, many service businesses too often don’t charge enough. Don’t make the pr... » More