The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Bill Schley
Bill Schley joins Jim Blasingame to reveal that until you can really differentiate your brand from others in the mind of customers, you don’t have a brand that will deliver consistently.
Bill Schley
Bill Schley joins Jim Blasingame to reveal the fact that there is nothing new about how to create and execute a brand and a brand message. It’s still about the human requirement of trust.
Stacey Brown Randall
Stacey Brown Randall joins Jim Blasingame to reveal that there are three stages that you’ll have with customers and how to make all three sticky experiences.
Stacey Brown Randall
Stacey Brown Randall joins Jim Blasingame to define what a sticky customer experience looks like, why it’s so powerful, and how to create many of them.
Ray Keating
Ray Keating joins Jim Blasingame to discuss recent research showing a resurgence of entrepreneurship, and to discuss if some of this is what we’re calling the gig economy.
Suzanne Paling
Suzanne Paling joins Jim Blasingame to reveal some tips and best practices for sales managers pushing for a strong 4th quarter sales performance, including compensation, contests and prospecting.
Robert Levin
Rob Levin joins Jim Blasingame to reveal how changes in marketing and strategy practices are impacting your ability to maintain relevance with customers.
Robert Levin
Rob Levin joins Jim Blasingame to reveal that your business’s ability to offer at least some level of tech automation will determine how well you’ll be able to keep customers.
Robert Levin
Rob Levin joins Jim Blasingame to reveal that the high speed evolution of customer expectations is one of the most important factors in which businesses survive or not.
Jim Blasingame
Jim Blasingame reveals why customers decide to leave or stay with a business, and it’s not about your price, product or service. At least not at first.