The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Ilise Benun
Ilise Benun joins Jim Blasingame to discuss more things that have changed in the past 20 years, including the way we use mobile and office phones.
Ilise Benun
Ilise Benun joins Jim Blasingame to reveal some of the ways marketing has changed in the past 20 years, including the way customers can tell the world about your service.
Steve Martin
Steve Martin joins Jim Blasingame to reveal some of the data mining disruptions, and reasons small businesses will have get better at tracking individual customer behavior, over demographic trends.
Steve Martin
Steve Martin joins Jim Blasingame to report on the impact of mining, aggregating, and employing data is creating a new disruption on the economy, especially small businesses.
Arun Gopalakrishnan
Arun Gopalakrishnan joins Jim Blasingame to reveal that 21st-century customer data should be focused more on their buying habits than their generation, income, location, etc.
Arun Gopalakrishnan
Arun Gopalakrishnan joins Jim Blasingame to reveal that 21st-century customer data should be focused more on what they’ve been doing than who they are.
Pete Killian
Pete Killian joins Jim Blasingame to reveal some of the ways small businesses can survive and sustain success in an Amazon-dominated retail sector.
Pete Killian
Pete Killian joins Jim Blasingame to discuss the realignment of the marketplace with the new aggressiveness of Amazon and the retreat by the legacy retailers.
Chip Bell
Chip Bell joins Jim Blasingame to report on the many disruptions that are happening in the marketplace and how to make sure you’re on the right side of these changes.
Chip Bell
Chip Bell joins Jim Blasingame to reveal how to make sure you get your share of the business abandoned by the big retailers before Amazon moves in, including delivering experiences that make customers tell others.