Jim Blasingame

Build quality service on the foundation of a quality process

Do you deliver quality service? Jim Blasingame to reveal how to have a quality process, and that that quality service without it is robbing you of profits and probably long-term customer relationships.

More interviews with Jim Blasingame »See all

A word from Jim
Jim Blasingame reveals his latest tips for small business owners.
Jim Blasingame reports on recent polling of small business owners about what Obamacare has done to them, and to offer some clarity on the challenges of the GOP Congress in passing repeal and replace.
Jim Blasingame reveals eight questions and four fallacies about growth, including questions you have to ask yourself about you, your organization and customers before you grow.
Jim Blasingame reveals that if you want to know what you should be doing tomorrow, next year or five years from now, the person with those answer in their head are your customers. Ask them.
Jim Blasingame reveals how the concept of serving customers has changed significantly in The Age of the Customer because their expectations make serving them more complicated, but also something you can know.