Jim Blasingame

Build quality service on the foundation of a quality process

Do you deliver quality service? Jim Blasingame to reveal how to have a quality process, and that that quality service without it is robbing you of profits and probably long-term customer relationships.

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A word from Jim
Jim Blasingame shares his thoughts from his recent column.
Jim Blasingame reveals the difference between being thankful for what we have, and learning how to be grateful for the people who made it possible, including our forebears upon whose shoulders we stand.
Jim Blasingame tells the story about one of the great moments in the annals of serendipity, when the Mayflower survivors had landed on the only place in the New World that was near an Indian named Squanto, who could save them.
Jim Blasingame differentiates between being thankful for the stuff you have, and being grateful to whomever made that stuff possible.
Jim Blasingame celebrates his 20th anniversary on the radio by revealing that in the next 20 years, we’ll have to focus on the ethics of using digital leverage.