The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Jim Blasingame
Jim Blasingame reveals why relevance is your customers’ new prime expectation, plus even if you’re competitive, why customers may rule your business in or out – likely before you know they exist.
Chip Bell
Chip Bell joins Jim Blasingame to reveal the imperative of making constant adjustments to the evolving expectations of customers, especially regarding the influence of technology.
Chip Bell
Chip Bell joins Jim Blasingame to discuss the implications of world changes – especially technology – on how you serve customers and nurture those relationships.
JoAnna Brandi
JoAnna Brandi joins Jim Blasingame to explain what is really happening when you get “ghosted” by a customer – it’s not because they’re mad at you, but because you just became irrelevant.
Ray Keating
Ray Keating joins Jim Blasingame to discuss recent research showing a resurgence of entrepreneurship, and to discuss if some of this is what we’re calling the gig economy.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal the challenges analog humans face as we convert our 10 millennia analog dance into one that includes digital leverage.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal the dynamic dance that is created as humanity attempts to incorporate digital leverage with our analog nature.
Pam Danziger
Pam Danziger joins Jim Blasingame to reveal that the driving force behind marketing strategy shifts is the quest for relevance first, value second and price last.
Tony Uphoff
Tony Uphoff joins Jim Blasingame to reveal some of the steps and adjustments that have to be made to recover relevance with customers who now have new expectations almost every day.
Tony Uphoff
Tony Uphoff joins Jim Blasingame to reveal how and why the industrial sector is just now coming up the curve to understand how they’re increasingly in jeopardy of being irrelevant.