The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Deb Calvert
Deb Calvert joins Jim Blasingame to reveal how getting out of your own way and learning about the world outside of your four walls will help you avoid becoming hide-bound and uncompetitive.
Deb Calvert
Deb Calvert joins Jim Blasingame to discuss how acquiring leads in The Age of the Customer has changed, but once you convert them to a prospect, closing the sale is still tied pretty closely to classic selling fundamentals.
Kristin  Zhivago
Kristin Zhivago joins Jim Blasingame to reveal how to create an “anti-selling” strategy that begins with the hiring process of salespeople and goes through training.
Kristin  Zhivago
Kristin Zhivago joins Jim Blasingame to suggest the steps of “anti-selling” to help your salespeople more closely meet the evolving expectations of customers.
Grant LeBoff
Grant LeBoff joins Jim Blasingame to discuss the differences and similarities between customers in England and the U.S.
Grant LeBoff
Grant LeBoff joins Jim Blasingame to discuss the purpose of your business as a way of connecting with customers, and ask whether it comes across when you go to market.
Peter Meyer
Peter Meyer joins Jim Blasingame to reveal that smiling, listening and discovering customer expectations are three key success steps in professional selling.
Peter Meyer
Peter Meyer joins Jim Blasingame to reveal why being a professional listener is more powerful in selling today than it’s ever been, because the customer knows so much more than ever before.
Peter Meyer
Peter Meyer joins Jim Blasingame to establish that when you’re selling to customers, your “product” is all of the elements that make up your business, including assets and people.
Jack Mitchell
Jack Mitchell joins Jim Blasingame to discuss how successful sales organizations combine selling fundamentals with new customer expectations, which includes demonstrating values.