JoAnna Brandi

Keeping customers by delivering on your values

JoAnna Brandi joins Jim Blasingame to reveal that while products and even service are commodities today, values are unique and, well, valuable, and delivering on yours is how to keep customers coming back.

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JoAnna Brandi joins Jim Blasingame to reveal the role that having fun at work – making work fun by not taking yourself too seriously – actually can be measured as a performance metric, especially in sales.
JoAnna Brandi joins Jim Blasingame to reveal how measuring happiness at work is now a key performance indicator, contributing to sales, profits and long-term success.
JoAnna Brandi joins Jim Blasingame to reveal the role that having fun at work – making work fun by not taking yourself too seriously – actually can be measured as a performance metric, especially in sales.
JoAnna Brandi joins Jim Blasingame to reveal how measuring happiness at work is now a key performance indicator, contributing to sales, profits and long-term success.
JoAnna Brandi joins Jim Blasingame to explain what is really happening when you get “ghosted” by a customer – it’s not because they’re mad at you, but because you just became irrelevant.