JoAnna Brandi

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JoAnna Brandi offers advice on how to refresh your mind and spirit in just a few minutes each day. » More
JoAnna Brandi writes about expanding the concept of Customer Care to include our suppliers and employees. » More
JoAnna Brandi shares a few exercises that will help you set yourself up for success. » More
JoAnna Brandi offers advice about positive practices and moving past your comfort zone to become great leaders in your business. » More
JoAnna Brandi lists seven tips for developing a practice of gratitude and happiness that will benefit your small business. » More
Understanding customer feedback is key to the survival of your small business. JoAnna Brandi writes on how to interpret customer feedback and use it to enhance your customer service. » More
We think on what we focus on. » More
Today's customers want to have more control. » More
Looking for feedback. » More
Loyalty may be harder to earn then ever before. » More