Bryan Mattimore

Let customers help you become a facilitating leader

What can customers teach you about leadership? Bryan Mattimore joins Jim Blasingame to encourage small business owners to ask customers what they want and use those answers to foster facilitating leadership in your team.

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Bryan Mattimore joins Jim Blasingame to reveal that in order for your business to be innovative, you have to focus on the customer, deal with uncertainty, and two more important principles.
Bryan Mattimore joins Jim Blasingame to reveal what it looks like when a small business is innovative, plus why being innovative isn’t an option.
Bryan Mattimore joins Jim Blasingame to reveal what you can learn from how companies like Zappos and Ritz-Carlton used their special approach to customer service excellence to drive value for their shareholders.
Bryan Mattimore joins Jim Blasingame to reveal how being creative in how you serve customers is really the only way to differentiate your business from every other one, large and small.
Bryan Mattimore joins Jim Blasingame to reveal what you can learn from how companies like Zappos and Ritz-Carlton used their special approach to customer service excellence to drive value for their shareholders.