Brad Huisken

Customer care rule #1: Give them whatever they want

Here's how to simplify your customer care strategy. Brad Huisken joins Jim Blasingame to explain why Customer Care Rule #1 is, give them what they want, and why this is almost always the best and least expensive practice.

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Finding the best salespeople
Brad Huisken joins Jim Blasingame to reveal tips for finding, and hiring, the best salespeople.
Brad Huisken joins Jim Blasingame to reveal that when bringing high quality sales people on board, you must conduct personality tests before you hire them, and then train them in steps before you turn them loose.
Brad Huisken joins Jim Blasingame to reveal the steps to take when interviewing prospective sales people in order to hire the highest quality possible, especially when determining how introspective they are.
Brad Huisken joins Jim Blasingame to reveal that the first step in acquiring quality sales people is in the recruiting process, which you should be doing all the time.
Brad Huisken joins Jim Blasingame to reveal that survival of Main Street retailers will depend on their ability to become devoted to delivering extreme high touch service, like it was a century ago.