The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Steve Martin
Steve Martin joins Jim Blasingame to reveal the increasing demand by customers for quality in all levels of a relationship, and why this is good news for small businesses.
Jim Blasingame
Jim Blasingame talks about how to take advantage of the resources he makes available for free to help small business owners come into The Age of the Customer.
Jim Blasingame
Jim Blasingame reveals how the rules of business have changed since customer expectations are expressed as relevance factors long before they discover whether you're competitive or not.
Tom Asacker
Tom Asacker joins Jim Blasingame to reveal why the new expectations of customers are evolving in such a way as to give small businesses a great advantage over big business.
Tom Asacker
Tom Asacker joins Jim Blasingame to talk about how to connect with customers on an emotional, relevant level, well above the competitive consideration.
Jim Blasingame
Jim Blasingame talks about how to balance using the power and productivity of cloud computing with getting in face-to-face with customers when the time is right.
Andrew J. Sherman
Andrew Sherman joins Jim Blasingame to talk about the fact that businesses are using much more intellectual property than physical in The Age of the Customer, and how that can contributes to small business growth.
Lois Geller
Lois Geller joins Jim Blasingame to talk about how we should think of our marketing effort and strategy the way Olympic champions go about seeking the level of excellence that produces gold medals.
Lois Geller
Lois Geller joins Jim Blasingame to reveal how our marketing messages have to be developed to deliver a relevance message, rather than our business message.
Bill Schley
Bill Schley joins Jim Blasingame to talk about the connection between successful entrepreneurship and the ability to deal with, manage and lead change in the Age of the Customer.