Tom Borg

How to train for the Moment of Truth

Tom Borg joins Jim Blasingame to reveal that the best way to be prepared for a Moment of Truth with customers, is by training employees with specific contact training.

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Tom Borg joins Jim Blasingame to reveal why your mission statement is about your greater goals and enduring values, but not about words and phrases that are trendy.
Tom Borg joins Jim Blasingame to discuss the purpose and description of a company mission statement, including the elements that make an effective one for operating and marketing.
Tom Borg joins Jim Blasingame to reveal why your mission statement is about your greater goals and enduring values, but not about words and phrases that are trendy.
Tom Borg joins Jim Blasingame to discuss the purpose and description of a company mission statement, including the elements that make an effective one for operating and marketing.
Tom Borg joins Jim Blasingame to remind that if you don’t know what makes your key employees happy at work, a competitor will discover that when they try to poach them away, and how to prevent this from happening to you.