Differentiate your business from big business with customer service
With virtually all the things we sell being commodities, the only way for small businesses to differentiate themselves from the competition is in the way they serve customers. Jack Michell talks with Jim Blasingameabout how to deliver world-class customer service on the small business radio program, The Small Business Advocate Show.
Category:
Customer Care, Management Fundamentals
More interviews with Jack Mitchell »See all
Jack Mitchell joins Jim Blasingame to reveal the stated values of this four-generation family business are published and given to employees to be adhered to every day with customers.
Jack Mitchell joins Jim Blasingame to report on how his four-generation American family retail business is dealing with the pandemic shutdown by staying true to the values that made them a success story for 60 years.
Jack Mitchell joins Jim Blasingame to discuss how successful sales organizations combine selling fundamentals with new customer expectations, which includes demonstrating values.
Jack Mitchell joins Jim Blasingame to reveal how to extend his “hug your customers” practices to selling prospects using the five step process.
Jack Mitchell joins Jim Blasingame to discuss how successful sales organizations combine selling fundamentals with new customer expectations, which includes demonstrating values.
