What makes customers return to your small business?
Why do your customers do business with you? Jack Mitchell joins Jim Blasingame to explain that your products are not why customers come back, but rather how you and your people make them feel - the experience.
Category:
Customer Care, Leadership, Ethics, Trust
More interviews with Jack Mitchell »See all
Jack Mitchell joins Jim Blasingame to reveal the stated values of this four-generation family business are published and given to employees to be adhered to every day with customers.
Jack Mitchell joins Jim Blasingame to report on how his four-generation American family retail business is dealing with the pandemic shutdown by staying true to the values that made them a success story for 60 years.
Jack Mitchell joins Jim Blasingame to discuss how successful sales organizations combine selling fundamentals with new customer expectations, which includes demonstrating values.
Jack Mitchell joins Jim Blasingame to reveal how to extend his “hug your customers” practices to selling prospects using the five step process.
Jack Mitchell joins Jim Blasingame to discuss how successful sales organizations combine selling fundamentals with new customer expectations, which includes demonstrating values.
