Bob Negen joins Jim Blasingame to reveal why you gotta have soul today to run a successful face-to-face retail operation, and he defines what that looks like.

Bob Negen joins Jim Blasingame to reveal why engaging customers with the combination of soul and professionalism is the key to success in 21st century retail.

Bob Negen joins Jim Blasingame to discuss whether the seeming slowdown on Main Street is a trend or just a slight drop off of a very good economy.

Bob Negen joins Jim Blasingame to discuss how he makes decisions about his business by first asking “what would my customers want?” and then proceeding as indicated.

Bob Negen joins Jim Blasingame to discuss whether the seeming slowdown on Main Street is a trend or just a slight drop off of a very good economy.

Bob Negen joins Jim Blasingame to discuss how he makes decisions about his business by first asking “what would my customers want?” and then proceeding as indicated.

Bob Negen joins Jim Blasingame to discuss the fact that while there’s nothing wrong with the shop local movement, small businesses can’t rely on that sentiment, and must earn every dollar of business every day.

Bob Negen joins Jim Blasingame to remind small businesses, especially retailers, that “buy local” and Small Business Saturday will not save you from failing to meet the evolving expectations of 21st century customers.

Bob Negen joins Jim Blasingame to discuss the fact that while there’s nothing wrong with the shop local movement, small businesses can’t rely on that sentiment, and must earn every dollar of business every day.

Bob Negen joins Jim Blasingame to remind small businesses, especially retailers, that “buy local” and Small Business Saturday will not save you from failing to meet the evolving expectations of 21st century customers.